Getting into a taxi and saying "drive carefully" — that's most business plans.

Write a Real Business Plan or Keep Guessing

March 18, 20262 min read

I spent 4 years turning around other people’s bars and restaurants.

And in almost every case, the first job wasn’t cutting costs, retraining staff, or designing a marketing program.

It was helping them write a real business plan.

You can’t expect someone to fix — or even run — your business without basic guidance.

That would be like getting into a taxi and saying: ​ “Drive carefully.”

Sure… you’d be moving.

But probably not toward anything meaningful.

Most business plans are far too vague to be useful.

→ “Get more customers.”

→ “Improve culture.”

→ “Increase sales.”

→ “Be better on social media.”

That’s not a strategy.

🛑 Instead of: “Get more customers”

⭐️ Try:

“Acquire 250 new guests from this specific customer archetype over the next quarter using Instagram reels, strategic partnerships, and a $4,000 marketing budget.”

🛑 Instead of: ​ “Improve staff culture”

⭐️ Try:

“Reduce turnover by 20% over 6 months through a structured induction program, monthly education, leadership scoreboards, and clearer performance expectations.”

🛑 Instead of: ​ “Increase sales”

⭐️Try:

“Increase Friday/Saturday peak-hour revenue by 20% through menu engineering, improved ticket times, performance scheduling, and optimized bar layout.”

Now we’re talking.

The best operators don’t run businesses on hope.

They run them on:

✓ clarity

✓ targets

✓ systems

✓ scoreboards

✓ accountability

Because vague businesses create vague results.

And the truth is, your business is either growing or decaying.

They decay because nobody clearly defined:

→ what winning looked like

→ how to measure it

✓ and how to achieve it

A business plan should not be a dusty document written for a bank.

It should become the operating system and scoreboard for your entire team.

Sean Finter

Sean Finter

Sean Finter is a Canadian-born entrepreneur, consultant, and speaker renowned for his significant contributions to the hospitality industry. He began his career at the age of 12, working as a dishwasher in a truck stop, where he developed a deep appreciation for the intricacies of the restaurant business. In 1999, Finter founded Barmetrix, a consulting firm specializing in assisting bars and restaurants in enhancing profitability and operational efficiency. Under his leadership, Barmetrix expanded its reach, establishing offices in Australia, the United Kingdom, Canada, and the United States, and has collaborated with over 1,000 on-premise accounts. Finter is also the creator of "Napkinomics," a methodology derived from a 20-year study aimed at understanding why some restaurants succeed while others fail. This approach provides tools, guidance, and strategies to help hospitality businesses thrive. As a sought-after speaker, Finter shares his expertise at various industry events, such as the Lisbon Bar Show, where he discusses topics like brand building in the digital age and effective competition strategies for bars and restaurants. Throughout his career, Finter has been dedicated to elevating the standards of the hospitality industry by offering insights into decision-making, growth, marketing, and creating unique guest experiences. His commitment to excellence continues to inspire and guide bar and restaurant owners worldwide.

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